Contacts
Guest and host support, operator details
Support
Круглосуточно · обычно до 2 часов
- Support email
- support@getapart.ru
Platform operator
- Legal name
- ООО «НА ЮГА»
- Tax ID
- 9108129221
- Address
- 298112, Республика Крым, г. Феодосия, ул. Чкалова, д. 179, помещ. 5н
- Privacy email
- privacy@getapart.ru
FAQ
How to cancel a booking?
On the booking page click Cancel — you will see the refund amount before confirming.
When will I get the address?
After payment in the Pre-arrival section.
Can I pay outside GetApart?
No. Pay only on the platform for guest protection.
How to contact the host?
Via chat in your account after booking is confirmed.
How long is support response?
We respond обычно до 2 часов. Check-in day issues are prioritized.